Purchase Order not available in the service agent timesheet
Reproducing the Issue
- Go to the Home work center.
- Select the Self-Services Overview.
- Select the Edit Time Sheet link.
- once the time sheet is launched.
In case of intercompany project scenarios, the sales order should be Open status and the intercompany project should be released then only the intercompany relevant purchase order will be available in the service agent time sheet.
Release the intercompany relevant sales order and intercompany project which are created out of purchase order.
KBA , SRD-HR-TLM , Time and Labour Management , AP-PRO , Project Processing , Problem