SAP Knowledge Base Article - Public

2699078 - Purchase Order not available in the service agent timesheet

Symptom

Purchase Order not available in the service agent timesheet

Reproducing the Issue

  1. Go to the Home work center.
  2. Select the Self-Services Overview.
  3. Select the Edit Time Sheet link.
  4. once the time sheet is launched.

Cause

In case of intercompany project scenarios, the sales order should be Open status and the intercompany project should be released then only the intercompany relevant purchase order will be available in the service agent time sheet.

Resolution

Release the intercompany relevant sales order and intercompany project which are created out of purchase order.

Keywords

KBA , SRD-HR-TLM , Time and Labour Management , AP-PRO , Project Processing , Problem

Product

SAP Business ByDesign all versions