SAP Knowledge Base Article - Public

2699035 - Error While Importing Opportunity Notes Using Data Workbench

Symptom

Your requirement is to add various types of Notes to Opportunity using Data Workbench. Upon adding the Text Type code for Type_Code field and processing the file in Data Workbench, system throws error:

The text type 'XXXXX' does not belong to configuration profile 'CRM_OPPT'

*XXXXX represents the text type for Opportunity Notes

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the HTML5 client
  2. Go to Data Workbench workcenter
  3. Go to Import view
  4. Select the radio button for Individual Object
  5. Go to Insert tab
  6. Go to Standard Object tab
  7. Search for the Data Workbench object Opportunity Notes
  8. Select Download Metadata
  9. Fill data in the fields
  10. Save the file
  11. Select Next and Browse for the file
  12. Select Upload
  13. Choose Next
  14. Select Import
  15. In the Monitor tab, check for the respective Task ID
  16. The records in the file have the Processing Error

Cause

The Text Type Code used in Type_Code field is not supported.

Resolution

Opportunity schema supports only note of type Additional External Comment which is 10001. Therefore, you should use the Type_Code 10001 only.

Keywords

Opportunity Notes, Additional External Comment, Type_Code, Text Type, Text Type Code, CRM_OPPT , KBA , additional external comment , opportunity notes , type_code , text type , text type code , crm_oppt , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer all versions