SAP Knowledge Base Article - Public

2698140 - 'Where to Go' tile not shown correctly after defined location info in 'Corporate Structure'

Symptom

Customer defined Location Info in 'Corporate Structure', but the location info was not shown in 'Where to Go' tile.

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Environment

SuccessFactors

Cause

1. If there is no EC enabled, the ‘where to go’ function cannot be used. Location can be pull only if EC is enabled, because Location is part of EC.

2. If the value configured under 'Corporate Structure' and 'Manage Organization, Pay and Structure' not matched, the value will not appear in 'Where to Go' Tile.

Resolution

1. If there is no EC enabled, the ‘where to go’ function cannot be used.

2. Check whether the 'Location' configured in 'Corporate Structure' is matched to the value defined in  'Manage Organization, Pay and Structure'.

If not, make the 2 values the same. For details, please refer to KBA: 2539042 - Where To Go Tile Configuration-Onboarding.

See Also

2539042 - Where To Go Tile Configuration-Onboarding.

Keywords

Where to Go, EC, Corporate Structure , KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SAP SuccessFactors Onboarding 1811 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508