SAP Knowledge Base Article - Public

2697865 - Job Profile Workflow not Being Triggered

Symptom

Job Profile Worflow is configured but when saving changes in a Job Profile, or creating a new one, the workflow is not triggered, and the changes are just saved normally.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Setup Job Profile Workflow following the steps in KBA 2395351
  2. Try to edit a Job Profile or create a new one, and then save. JobProfileAdmin.PNG
  3. See that the changes are applied to the Job Profile, and no workflow is triggered.

Cause

This happens because the Job Profiles are being edited in the Admin Screen, and because of that, the system assumes they are being edited by the system administrator and just accept the changes without creating an approval workflow first.

Resolution

To trigger the workflow the Job Profiles should be edited from the profile, by clicking in Actions, then Job Profiles, on the Jump to Tab, as displayed in the screenshot below:

JobProfileProfile.PNG

See Also

2240133 - Job Profile Builder: Issue with jump to link "Job Profile"

2395351 - How to create Job Profile Builder Workflow

Keywords

Job Profile Builder, JPB Workflow, Approval Workflow, JDM 2.0, JPB , KBA , LOD-SF-EP-JPB , Job Profile Builder , How To

Product

SAP SuccessFactors HCM Core all versions