SAP Knowledge Base Article - Public

2697526 - Item User Needs Mgmt tool The Required Date cannot be earlier than the assignment date

Symptom

  • When using the User Needs Mgmt tool to assign an item, on Step 5 the Required date is set one day in past ( yesterday ) than current date.
  • Unless required date is adjusted error displays:
    The Required Date cannot be earlier than the assignment date

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Use any item with retraining set on item level to use as assignment in User Needs Mgmt and note on Step 5 the Required date is populated with yesterday's date.

Cause

This is due to a Database override of the timezone on a multi-timezone tenant to a zone earlier than the current.  (Support can reference internal memo to determine apllicability if unknown by customer).

Resolution

  • This is targeted to be fixed in 1811 as investigated by LRN-45417
  • Workaround is to edit the required date to current date or future before selecting Run Now or Schedule in User Needs Mgmt tool.

Keywords

SAP SF successfactors success factors learning LMS user need management needs required date retraining item past day behind yesterday assign assigned DB timezone over ride override , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CUR , LMS Curricula , Problem

Product

SAP SuccessFactors Learning all versions