SAP Knowledge Base Article - Public

2697362 - Advanced Shipping Notification Not Sent For Outbound Deliveries

Symptom

You have set up the Advanced Shipping Notification in Communication Arrangement and required settings for account as well however when you release an Outbound Delivery, system doesn't send an ASN document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Third Party Logistics Workcenter.
  2. Go to 3PL Outbound view.
  3. Go to Outbound Deliveries sub view.
  4. Show All Outbound Deliveries by selection and find the required ID.
  5. Select it and edit the required outbound delivery.
  6. Navigate to Document Flow.
  7. Here you see that system has created the ASN however it is with technical error: Solve Connectivity Issue.

Cause

Since you have not maintained the Authentication Method in communication arrangement which is a mandate field system is not able to connect to the right protocol.

Resolution

  1. Go to the Application and User Management Work center.
  2. Go to Input and Output Management view and select Communication Arrangements sub view.
  3. Find the Communication Arrangements: Output of Advanced Shipping Notification.
  4. Select and edit it.
  5. Choose Check Completeness on the top of screen.
  6. System throws error: Invalid Authentication Method.
  7. Now go to tab: Technical Data and check under Outbound Communication: Basic Settings.
  8. Under field Authentication Method, choose either SSL Client Certificate or User ID and Password as per business requirement.
  9. Perform Save and Reactivate.

Keywords

Invalid Authentication Method, Advanced Shipping Notification, Outbound Delivery, SSL Client Certificate, Communication Arrangements, Output of Advanced Shipping Notification , KBA , invalid authentication method , advanced shipping notification , ssl client certificate , outbound delivery , output of advanced shipping notification , communication arrangements , AP-ODP , Outbound Delivery Processing , Problem

Product

SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811