SAP Knowledge Base Article - Public

2697274 - The following fields TIMEZONE are mandatory in the Data Model

Symptom

System throws error during saving employee or final workflow approver of new hire.

Environment

Successfacrtor Employee Central: Add New Employee

Reproducing the Issue

Try to hire an employee using "Add New Employee" and system throws the error "The following fields TIMEZONE are mandatory in the Data Model."

Cause

This Error comes due to mandatory field in standard element and no HRIS mapping defined for this field.

Resolution

To correct this error, you can implement below 2 solutions:

  1. Maintain correct HRIS sync mapping from Job information timezone to UDF Timezone field. System will still throw the error if Timezone contains NULL value.
  2. Make Timezone field of Standard Element optional.

Keywords

Timezone error TIMEZONE Data Model   , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Core 1811 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508