SAP Knowledge Base Article - Public

2696801 - Fields External Note And Internal Note Inside Sales Quote Have No Expand Possibility

Symptom

You would like to expand the fields External Note and Internal Note, but when you go to adapt mode you don't have the option to add more rows as you want in this fields.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to Sales Quote work center.
  2. Open the Sales Quote ABC (ABC is a sales quote in the list).
  3. Go to Adapt.
  4. Click on Edit Master Layout.
  5. Place the mouse over the fields.
  6. Then place the mouse over the properties icon.
  7. No option to expand the rows as you want.

Cause

This is the system expected behavior for this two fields.

Resolution

Once the fields External Note and Internal Note have content they will auto expand the rows in order to show all content.

Keywords

KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Cloud for Customer all versions