SAP Knowledge Base Article - Public

2696598 - Unwanted Sales Phases are Being Shown in Pipeline Simulation

Symptom

You have created custom Sales Cycles and custom Sales Phases but the standard Sales Phases are still being displayed in the Pipeline Simulation diagram; the standard Sales Cycle cannot be deleted from the Finetuning Activity.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Pipeline Simulation workcenter.
  3. Select My Opportunities Bar Chart.

Result: In the diagram, the custom Sales Phases as well as the standard Sales Phases are being displayed.

Cause

You had used the standard Sales Phases in previous Opportunities hence the Sales Phases are being still displayed; this is also the reason why the Sales Cycle cannot be deleted from the Finetuning.

Resolution

It is currently not possible to remove unwanted Sales Phases from the Pipeline Simulation diagram. This functionality will be introduced in one of the future releases.

Keywords

pipeline simulation, sales phase, sales cycle , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer all versions