SAP Knowledge Base Article - Public

2696182 - Report Distributor (WFA) - Public IP Address to be white-listed at 3rd Party SFTP

Symptom

  •  Customer is unable to send files (distributions) to their internal/3rd Party SFTP server from Report Distributor.
  •  The sender's IP Address has to be whitelisted at the SFTP server's firewall to allow Report distributor to put files.

Environment

SuccessFactors Online Report Designer/ Report Center - Report Distributor

Resolution

In order to allow connections from Report Distributor to the 3rd Party SFTP server, the respective (based on the Data Center) WFA Job Server's IP address has to added to the SFTP server's whitelist.

Note: IP Address for Production & Preview on a particular DC is same.

Data Center
(Preview & Production)
Job Server IP Address
(to be whitelisted)
DC2 213.52.186.176
DC4 64.95.110.128
DC8 65.221.12.129
DC10 210.80.140.129
DC12 155.56.208.68
DC15 180.153.153.66
DC17 157.133.48.10
DC18 157.133.1.221
DC19 157.133.241.18

Keywords

Report Distributor IP Address Whitelist Blacklist SFTP , KBA , LOD-SF-ANA-RDT , Report Distributor , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-WFA , Workforce Analytics & Planning , How To

Product

SAP SuccessFactors Workforce Analytics all versions