SAP Knowledge Base Article - Public

2696052 - "Set up Interviewers" shows multi employee profile only by searching user's full name

Symptom

For a user who has multi employee profiles, when search his/her first name in "Set up Interviewers", it shows only one employee profile.

However, when search full name, it shows multi profile for the same user.

Environment

SuccessFactors BizX; Recruiting Management

Interview scheduling disabled instance.

Reproducing the Issue

The user has 2 employee profiles.

1.png

 

when search first name in Recruting > Application >Set up Interviewers, it shows only one employee profile.

2.png

 

When search full name, it shows multi profile for the same user.

3.png

Resolution

This is an expected behavior.

The root cause is because "First name to search" and "Full name to search" use different queries in the script. Please search with full name if a user has multi employee profiles.

See Also

2478862 - 'Set up Interviewers' not appearing

Keywords

interview center , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions