SAP Knowledge Base Article - Public

2696005 - Unable to load Transparent Dark Gray Map in all Chinese tenants of SAP Analytics Cloud (SAC) after upgrading to wave 2018.16.3

Symptom

  • Unable to load Transparent Dark Gray Map in all Chinese tenants of SAP Analytics Cloud (SAC) after upgrading to wave 2018.16.3

Environment

  • SAP Analytics Cloud 2018.16.3
  • Chinese tenants (CN1)

Reproducing the Issue

  1. Log on to one Chinese SAC tenant (CN1).
  2. Create a new Story and insert a Geo Map.
  3. Change Base Map to Transparent Dark Gray Map.
    => The base map cannot be loaded.
    => Other base maps can be loaded successfully.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Bug Filed

Product

SAP Analytics Cloud 1.0