SAP Knowledge Base Article - Public

2695851 - Can't seem to get new fields on an offer

Symptom

We are unable to edit newly added fields in the Offer Approval.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  1. Add new standalone custom field(s) to offer detail template
  2. Start the Offer Approval for a candidate
  3. Choose template that you added the new field(s)
  4. See that the new field(s) are not editable, so you are unable to write values into the fields

Cause

When you add standalone custom fields to the offer detail template, the template-type="job-req" attribute is automatically added to the field definition, however you don't have the ability to remove this attribute.

Resolution

Raise an incident to support to remove the template-type="job-req" attribute from the new field(s).

Keywords

Offer Approval Fields, unable to edit, Offer Approval new fields, standalone fields, custom fields, template-type="job-req" , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions