SAP Knowledge Base Article - Public

2694940 - Custom Fields in application forward-intact=true behaviour

Symptom

Custom fields in the application template defined with forward-intact=true are not mapping their values to forwarded applications.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. A candidate applies to a job with all custom fields filled.
  2. A recruiting user forwards the candidate to another job requisition.
  3. When you report on the new application, all custom fields are blank even though 'Enable forwarding with application data intact' is enabled and the custom fields have been set to forward-intact=true 

Resolution

This is an expected behaviour. The forward-intact feature is designed to support standard fields only and not custom fields. When a candidate is forwarded to another requisition, an invite to apply email is sent out to the candidate in which they can complete the application. An enhancement request is required to support custom fields.

See Also

2230628 - Expected Behaviour - Enhancement Request

Keywords

Application, Forward-intact, True, Custom Field, Enable forwarding with application data intact, , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions