SAP Knowledge Base Article - Public

2694789 - Entity does not exist.CountryID

Symptom

User Connector is throwing an exception and is not creating/updating records.

The Connector Details report is showing the following error:

  • Entity does not exist.CountryID

Environment

SuccessFactors LMS

Cause

The connector rejects the record if the Country value is not valid.

Resolution

You need to create a Country entity with the same ID that is being passed via connector. To do it, please follow the KBA 2325848 - Creating Countries in LMS

Keywords

connector, user connector sf, countryid, entity , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions