SAP Knowledge Base Article - Public

2694277 - Report Session Lost after 1h - Empty Error Message

Symptom

In the HTML5 UI of ByDesign, reports time out if they are left open for 1 hour and the session is lost. You see a the error message box at the bottom of the screen, however there is no error Message and you have to close the report and reopen it.

Environment

SAP Business ByDesign, HTML5 UI

Reproducing the Issue

  1. Go to the work center Business Analytics, view Design Reports. Alternatlively, go to a Report list in any work center.
  2. Open your report.
  3. Leave the report window open but do not make any changes.
  4. After about 1 hour, try to work with the report e.g. by opening a value help, changing any setting or refreshing the report.

A red error message box appears at the bottom of the screen without an error message. You have to close the report.

Cause

This is currently the behaviour in the HTML5 UI in reports.

Resolution

This behaviour is being redesigned at the moment. As a first step, the error message will be enhanced, however we are planning to remove the session time out in a future release.

Keywords

report, analytics, html5, time out, session, empty error message, red exclamation mark , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Business ByDesign 1808