SAP Knowledge Base Article - Public

2694168 - The Deal Registration Status Cannot Be Deactivated on Business Configuration

Symptom

The Deal Registration status cannot be deactivated on Business Configuration.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects work View.
  3. Click on Open Activity List.
  4. Search the Deal Registration activity.
  5. Click on Maintain Status.
  6. The user is not able to unflag the Active check box.

Cause

The status cannot be changed, deactivated, added or removed from the system.

Resolution

This is the current system behavior. Therefore, the user can only use standard status for Deal Registration. However, the user can enable conversion for those status.

In case the user needs to change the current status for Deal Registration, please contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center.

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer.

See Also

SAP Admin Guide 1808 - Deal Registration

Keywords

Deal Registration, Status, Deactivate. , KBA , LOD-CRM-PRT-DR , Deal Registration , How To

Product

SAP Cloud for Customer add-ins all versions