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2694063 - SystemUnenrollmentNotification sent out when Virtual Segment is unticked in Schedule Offering


 SystemUnenrollmentNotification sent out when Virtual Segment is unticked in Schedule Offering


SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

Go to Schedule Offering

Untick the Virtual Segment of Schedule Offering.

All users for this schedule offering then receive SystemUnenrollmentNotification notification.



This is working as designed.

When a user enrolls in a Schedule Offering with virtual session they are also enrolled into that ( webex etc ).

If an admin unchecks the "Segment is Virtual" option user will be notified.


This is expected Behavior.

If ideally cancellation notification should ideally not send out to participants when "Segment is Virtual"is unchecked.

This is not possible without having bad/unwanted data in the system so this would not be advised.


Virtual Segment, Segment, Schedule Offering, Webex, Virtual Session, SystemUnenrollmentNotification, Notification, Notifications, LMS, Cancellation Notification, Unenrollment Notification, Cancelled Segment , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-VLS , LMS Virtual Learning System , How To


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