SAP Knowledge Base Article - Public

2693881 - Users are getting re-directed to SF Login Page after SSO login page

Symptom

Users are getting re-directed to SuccessFactors Login Page after SSO login page.

Environment

SuccessFactors BizX Foundations

Reproducing the Issue

  1. Login using SSO link: https://performancemanager.successfactors.eu/login?company=xxxx&loginMethod=SSO;
  2. Enter credentials;
  3. Users are being taken to SuccessFactors Login page asking for username and password instead of being logged in.

Cause

The "SAML Asserting Party Name" has space character in the name. Check KBA 2088150 - Login: Troubleshooting login issues. All login issues including SSO configurations - Platform.

Resolution

Contact SAP Support or your Implementation Partner so the SSO settings over Provisioning can be verified. 

If above verification is done and the issue persists, check KBA 2088150 - Login: Troubleshooting login issues. All login issues including SSO configurations - Platform for other possible reasons.

See Also

Keywords

SAML Asserting Party Name SSO user login , KBA , LOD-SF-PLT-SEL , SSO Errors & Logs , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions