SAP Knowledge Base Article - Public

2693714 - Endless loading is observed when trying to log into SAP Analytics Hub (SAH)

Symptom

  • Endless loading is observed when trying to log into SAP Analytics Hub (SAH)

Environment

  • SAP Analytics Hub

Reproducing the Issue

  1. Log out from SAP Analytics Hub by navigating to Profile icon, then click on Log Out button.
  2. After being redirected to the default IdP page, try to navigate to the URL of your SAH instance again.
    • For example: <example_company>.<region>.sapanalytics.cloud/hub/index.html
  3. Initial authentication page does not load correctly.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0