SAP Knowledge Base Article - Public

2693569 - Interview Central - Can I rate a disqualified candidate?

Symptom

  • An application error occurs when clicking on the pending To-Do item for interview feedback.
  • Can we rate a candidate that has completed their interview but has been placed in a disqualified application status?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to the system and try to complete a pending To-Do item for 'Provide interview feedback'
  2. An error occurs

Cause

Candidates need to be rated while they are in the interview status.

Resolution

It is not currently possible to rate a candidate in interview central that has been disqualified in a requisition. If you would like to rate a disqualified candidate you will need to move them to an active status, for example New Application or Interview, rate them and then move them back to the disqualified status.

This is the current expected behavior. An enhancement request has been raised to change this behavior, if you would like to be able to rate disqualified candidates in future releases please vote for the enhancement, which you can find here.

Keywords

To-Do; Error; provide interview feedback; disqualified candidate , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To

Product

SAP SuccessFactors Recruiting all versions