E-Verify activity received an 'Asynchronous task is completed with error.' message when case status of E-Verify is under DHS TNC Forms Unsigned.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to SAP SuccessFactors HCM > Onboarding > E-Verify Activity of Candidate
- When opening the activity the error message shows: 'Asynchronous task is completed with error.'
The reason for this error varies from time to time. This error is due to non-sync in the status of the activity in the Department of Homeland Security and SAP SuccessFactors Onboarding. Below is the error received in the back-end.
- An error occurred while executing the task.
- Error Code 00-00033
- Invalid case state for current operation
This will be processed via E-Verify directly.
- Affected Candidate
- Affected Assignee of the Activity
- Support Access
- When did the issue receive?
- SAP SuccessFactors, Onboarding, OBD, ONB, LOD-SF-OBD
- e-Verify, Everify, E-Verify, DHS, United States Department of Homeland Security, United States Citizenship and Immigration Services, USA, United States of America, Verification, Verify, Employment, I-9, I9, SSA, Social Security Administration, Authorized, Work, DHS Tentative Nonconfirmation (TNC)
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