SAP Knowledge Base Article - Public

2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."

Symptom

You want to release an Inbound Delivery and here relevant warehouse task is Finished. However, you get a below error message:

"The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Inbound Logistics work center.
  2. Go to the Inbound Deliveries View.
  3. Show All Deliveries and select the Delivery ID ABC (ABC refers to an Inbound Delivery ID).
  4. Choose option Release and it throws above error message.

Cause

Though the Warehouse Task is with status Finished, you have not Accepted Deviation notification created against one of the line items in the relevant pick task.

Resolution

  1. Go to Inbound Logistics work center.
  2. Go to Monitoring view.
  3. Go to Work sub view.
  4. Here find the relevant Notification ID created against the relevant Pick Task.
  5. Select and choose Accept Deviation.
  6. Once it is done, respective Inbound Delivery can be released.

Keywords

Inbound Delivery, Accept Deviation, The action Release is not possible. Refresh the screen and try again, Not Released , KBA , inbound delivery, accept deviation, the , accept deviation , inbound delivery , not released , the action release is not possible , pick task , AP-IDP-ID , Inbound Delivery , Problem

Product

SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811