SAP Knowledge Base Article - Public

2691934 - "Submit not possible; check approval conditions and exchange rates" Message when Submitting Sales Quote

Symptom

When you are submitting a sales quote the message "Submit not possible; check approval conditions and exchange rates" appears.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the Sales work center.
  2. Select the Sales Quote view.
  3. Open the Sales Quote ID ABC (where ABC stands as the ID of the Sales Quote with XYZ Currency).
  4. Click in the Actions button.
  5. Select Submit option.

You will notice the error message "Submit not possible; check approval conditions and exchange rates" appears.

Cause

You have a sales quote approval process considering DEF currency but you do not have an Exchange Rate For Foreign Currencies from DEF to XYZ maintained.

Resolution

You should create an Exchange Rate For Foreign Currencies mapping conversion from DEF to XYZ. Follow the steps below:

  1. Go to the Administrator work center.
  2. Select the Common Tasks view.
  3. Open the Exchange Rate For Foreign Currencies hyperlink.
  4. Click in the Add Row button.
  5. Fill in the required fields to map the conversion between DEF currency to XYZ.
  6. Click in the Save and Close.

Now you should not see the message "Submit not possible; check approval conditions and exchange rates" anymore when submitting sales quote ABC.

Keywords

Sales Quote ; Currency ; Approval Process ; Exchange Rate for Foreign Currencies ; , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer all versions