SAP Knowledge Base Article - Public

2691156 - Error with fingerprint fd54e4c0549fe32afbe09720fea1f6cbe643705f when open / view permission role

Symptom

When opening any permission role, it does not open and an error with fingerprint fd54e4c0549fe32afbe09720fea1f6cbe643705f is shown.

Environment

SuccessFactors BizX Platform

Reproducing the Issue

  1. Go to Admin Center;
  2. Open Manage Permission Roles;
  3. Open any permission role;
  4. You see an error and if you expand the error pop up you will see the fingerprint fd54e4c0549fe32afbe09720fea1f6cbe643705f.

Cause

The cause is an inconsistency on the database.

Resolution

The solution for this issue is to disable and re-enable the RBP on your instance's provisioning.

In case you do not have access to provisioning, reach to your partner or open an incident to the component LOD-SF-PLT-RBP requesting to perform this solution.

Keywords

RBP Roles ID, role-based permission , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions