SAP Knowledge Base Article - Public

2691072 - What is the expected behavior when an added cascading question on requisitoin was deleted on question library - Recruiting Management

Symptom

What is the expected behavior when deleting a cascaded question on the question library which was already added on a requisition

Environment

Successfactors Recruiting Management (RCM)

Reproducing the Issue

1. Add a cascading question on a job requisition

2. Go to Admin Center > Question libraries > then delete the cascading question

3. Go back to the job requisition then verify that the parent question does exist, however, the child question is gone

Cause

As per current system design, sub question count details are populated from question library to job requisition whenever loading job requisition details page and the cascading questions "expand/collapse" button also appeared based on sub question count.

Resolution

This is currently an expected behavior that if there's a deleted cascading question from the Question Library that was already added on a job requisition, then it will not able to get the sub questions count from library when loading job requisition details and the parent question will only be displayed in job requisition.

Since this is a current system behavior, we encourage to raise an enhancement by clicking here.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products

2482360 - How to update/add/remove cascading questions in Question Library

Keywords

deleted cascading question, delete cascading question, cascaded question, deleted cascading question on question library , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions