SAP Knowledge Base Article - Public

2690767 - Stories cannot be exported to PDF in SAP Analytics Cloud

Symptom

  • Stories which have multiple pages cannot be exported to PDF in SAP Analytics Cloud (SAC).
  • No error messages appear, simply nothing happens.
  • In Chrome Developer Tools console tab, the following error occurs:
    "Uncaught (in promise) DOMException: Failed to execute 'setItem' on 'Storage': Setting the value of 'story_asyncexport_storycontent' exceeded the quota."

Environment

SAP Analytics Cloud 2018.15

Reproducing the Issue

  1. Logon to SAC.
  2. Open a Story which has multiple pages. 
  3. Click on "Save as file".
  4. Notice that the Story cannot be exported to PDF. There is no error message, nothing happens. 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is scheduled to be addressed in version 2018.18.
However, this is on a best endeavor basis and not a guarantee of delivery in this release.
The targeted release may change without prior notification.

See Also

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Keywords

SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, pdf, export, save, as, file , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0