SAP Knowledge Base Article - Public

2690719 - Time zone cannot be changed in received emails


Once user creates a task, the assignee will receive an e-mail notification for the assigned task.

In the e-mail, the timezone of the task is in UTC format, we tried to change the timezone for task creator and the task assignee, but the time zone in the e-mail notification is still unchanged.


SAP Analytics Cloud 2018.15.3

Reproducing the Issue

  1. A user creates a task and assigns it to an assignee.
  2. The assignee received an email and the timezone is in UTC format.
  3. Change the timezone for task assignee but it does not work.


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, selected you to be role_assignee, role_reviewer, for the following task, email, open task , KBA , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem


SAP Analytics Cloud 1.0