SAP Knowledge Base Article - Public

2690719 - Time zone cannot be changed in received emails in SAP Analytics Cloud


  • Once a user creates a task, the assignee will receive an e-mail notification for the assigned task in SAP Analytics Cloud (SAC).
  • In the e-mail, the timezone of the task is in UTC format. The timezone cannot be changed in the e-mail notification even though the time zone for the task creator and the task assignee was changed in their user preferences.


SAP Analytics Cloud

Reproducing the Issue

  1. A user creates a task and assigns it to an assignee.
  2. The assignee received an email and the timezone is in UTC format.
  3. Change the timezone for task assignee but it does not work.


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, selected you to be role_assignee, role_reviewer, for the following task, email, open task , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem


SAP Analytics Cloud 1.0