SAP Knowledge Base Article - Public

2690568 - Custom fonts in Career Site Builder - Recruiting Marketing

Symptom

  • What are the font files supported by Career Site Builder?
  • When trying to upload a custom font file into Career Site Builder, the process seems to work, but nothing happens and the font does not get uploaded.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

1. Open Career Site Builder

2. Open Global > Settings > Site

3. Click on Open Custom Font Editor

4. Click the plus (+) sign icon and select a font file to upload

5. The load icon appears but then disappears and you are back on the Custom Font List.

6. No error is shown but the font does not appear in the list

Cause

The custom font file size exceeds 500 kB (maximum size limit)

Resolution

The font size limit in Career Site Builder is 500 kB. Any larger font file will not be recognized by the editor and the upload will fail.

Note: Previously, Career Site Builder doesn't support ".otf" (OpenType) file format but after the 1808 version, ".otf" format is already suported. 

Keywords

Career Site Builder, Recruiting Marketing, custom font, CSB, RMK, otf, OpenType , KBA , LOD-SF-RMK-CSB , Career Site Builder , How To

Product

SAP SuccessFactors Recruiting 1808