Incorrect default query Related to Account shows in contact OVS (Object value selector) screen
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to the Sales workcenter
- Go to the Opportunities view
- Open opportunity XYZ (XYZ represents opportunity id)
- Go to Contacts tab
- Click on Add button
- Select any role
- Click on value selection of name field
- Default query is Related to Account
- Now click on advance search
- Click on Organize query
Here you can see default query selected All, but still default query is showing Related to Account on Contact OVS screen.
This is so designed considering the real world business use case, whenever certain documents are being created for an Account, it would be logical that Contacts from that Account would be added as involved party. Its pretty rare to involve non-related contacts in the documents.
System behavior works as designed.
Wrong default query, Default query All, Related to Account query, Contact tab, Opportunity , KBA , opportunity , contacts tab , default query , related to account , LOD-CRM-ACC , Account , LOD-CRM-OPP , Opportunity Management , LOD-CRM-CON , Contact , Problem