SAP Knowledge Base Article - Public

2690359 - E-mail validation message is displayed as warning message instead of an error message

Symptom

E-mail validation message is displayed as warning message instead of an error message.

Environment

SAP Cloud for Customer / Sales / Fiori / HTML5

Reproducing the Issue

We will use Contacts as example.

  1. Go to the Customers work center.
  2. Select the Contacts view.
  3. Open a random contact.
  4. Select the Relationship facet.
  5. Click the Add button and the respective relationship type.
  6. Enter ABC.DE in the E-mail field (ABC.DE represents the invalid e-mail address).

Following warning message is displayed: ‘E-mail address ABC.DE isn’t valid. Please check.’.

However, you expect this message to be displayed as an error message.

Cause

Allow saving of inconsistent addresses is flagged under the fine -tune activity Address Check.

Resolution

Allow saving of inconsistent addresses is flagged under the fine -tune activity Address Check.

Resolution:

In order to have an error message instead of a warning message you need to execute the following steps:

  1. Go to the Business Configuration work center.
  2. Select the Implementation Projects view.
  3. Click the Open Activity List button.
  4. Select the Fine-Tune tab.
  5. Search and open the Address Check fine-tune activity.
  6. Remove the flag from the Allow saving of inconsistent addresses checkbox.

Keywords

E-mail address ABC.DE isn’t valid. Please check, Warning Message, Error, Allow saving of inconsistent addresses, Contact, E-mail. , KBA , LOD-CRM-CON , Contact , Problem

Product

SAP Cloud for Customer add-ins all versions