SAP Knowledge Base Article - Public

2689511 - Expected Behavior - Unable to apply 3 tier language translation on the SuccessFactors Login Page

Symptom

Applying 3 tier language translation does not take any effect on the SuccessFactor Login page.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Export the dfeault keys from the activated locale. 

  2. Try finding the login page keys like below

    COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME_AND_PASS

    COMMON_LOGIN_MSG_NEW

    COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME

  3. Add the custom language pack after making changes to above keys

Cause

Currently the login page does not support 3-Tier message customization. This has always been the case, and the reason is due to the special case that the user is not logged in when they sees the login page, and in many cases we don’t even know the company ID when the page is first displayed. 
There are no plan to enhance the login page b/c there are limited things we could do with login page because it could has possible leak user/company info over messages.

Resolution

You can use custom login page rather than 3 tier language pack.

See Also

2088153 - Login Page: Process for Creating and Updating a Custom Login Page - Platform

Keywords

custom login page, 3 tier, translation, language , KBA , LOD-SF-PLT-LAN , Issues with Translations (Language Issues) , How To

Product

SAP SuccessFactors HCM Suite all versions