SAP Knowledge Base Article - Public

2689511 - Unable to apply 3 tier language translation on the SuccessFactors Login Page

Symptom

Applying 3 tier language translation does not take any effect on the SuccessFactor Login page.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Export the default keys from the activated locale. 

Try finding the login page keys like below

  • COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME_AND_PASS
  • COMMON_LOGIN_MSG_NEW
  • COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME
  • LOGIN_ACCOUNTLOCKED
  1. Add the custom language pack after making changes to above keys

Cause

Currently the login page does not support 3-Tier message customization.
There are no plans on Product Management roadmap to enhance the login page because there are limited changes to optimize its usage.

Resolution

You can use custom login page rather than 3 tier language pack.

See Also

KBA 2088153 - Login Page: Process for Creating and Updating a Custom Login Page - Platform

Keywords

custom login page, 3 tier, translation, language , KBA , LOD-SF-PLT-LAN , Issues with Translations (Language Issues) , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions