SAP Knowledge Base Article - Public

2689251 - The Approver Party Role is Not Availble to Add in The Involved Parties Tab of The Opportunity TI

Symptom

In the Involved Parties tab of the Opportunity TI, it is not possible to add the Approver Party Role.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open any Opportunity.
  4. Go to the Involved Parties tab.
  5. Select the Add button.
  6. In the Role field, select the drop down list.
  7. The Approver role is not available for selection.

Cause

The Approver Party Role is available to add in the Sales Team tab of the Opportunity.

Resolution

This is the expected system behaviour. To have the Approver also visible in the Involved Parties tab would be considered a new feature request. Please post your idea on the Customer Influence site: https://influence.sap.com/SAPCloudforCustomer

Keywords

KBA , approver , opportunity , party role , involved parties , sales team , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer 1808 ; SAP Cloud for Customer 1811 ; SAP HYBRIS C4C CORE 1808 ; SAP HYBRIS C4C CORE 1811