SAP Knowledge Base Article - Public

2688874 - LMS Background not appearing

Symptom

 LMS Background not appearing

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

Login via bizx.

Go to Learning admin -

System Configuration - Configuration - Images - Current Background Image - browse and select new image - save.

Proxy as a user and LMS Background has not been changed.

Cause

In an integrated system the background will only change when using the settings in theme manager to add a background.

Resolution

When logged in via bizx in an integrated system the background for LMS can only be changed via Theme Manager.

  1. Go to admin center;
  2. Company settings;
  3. Theme Manager;
  4. Choose your theme and click on it;
  5. Click on Fine tune;
  6. Click Backgrounds;
  7. Under Background you can choose to use an URL or upload a file. 

ThemeManagerBackgroundSettings.jpg

If you use the settings in LMS -

System Configuration - Configuration - Images - Current Background Image - browse and select new image - save.

The LMS Background uploaded will only be visible when logged in natively to LMS.

LMSBackgroundNativeLoginOnly.jpg

See Also

KBAs:

2409408 - How to upload an image as background on Theme Manager

2285237 - LMS: BizX theme not being applied to learning

2149831 - To contact Professional Services, Partner and Account/Finance Team

2087356 - Admin Tools: Theme Management - BizX Platform

2355520 - LMS Fiori User Experience for Integrated Environments

Help Forum:

Theme Settings: Background

Keywords

Backgound LMS, Background Image LMS, Background, Theme LMS, Design LMS, Style LMS, Image LMS, Images, , KBA , LOD-SF-LMS-TIL , Landing Pages and Tiles , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions