SAP Knowledge Base Article - Public

2688841 - Enabling Personalized Recommendations in LMS Admin


  • This KBA covers how LMS Admins can enable Personalized Recommendations
  • Personalized Learning Recommendations are powered by machine learning capabilities with SAP Leonardo


SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

Enable Personalized Recommendations to allow users, administrators, and the Learning Management System (LMS) to make learning recommendations to learners based on their topics of interest.


Starting in release 1808, LMS Admins can enable Personalized Learning Recommendations in LMS


This is a new feature in release 1808 that can be turned by going to System Admin > Configuration > System Configuration > PERSONALIZED RECOMMENDATIONS then set recommendationsEngineEnabled to true:

  1. Logon as Learning Administrator
  2. Go to System Admin
  3. Configurations
  4. System Configurations

Learners will now be able to view Personalized Recommendations on the Catalog Browse page and on the Recommendations tile.

Additional Details:

  • If this is the first time you are enabling the recommendations engine, then learners will be able to view the recommendations after the recommendations engine finishes processing
  • Please Reference User Assistance Documentation (logon to first): Personalized Learning Recommendations for more information.

Important note: Personalized Learning Recommendations are only available when LMS is integrated with BizX. Otherwise you will see the below validation message.

Validation Error

You must correct the following error(s) before proceeding:

      Personalized Learning Recommendations are only available when integrated with BizX.




SF SuccessFactors LMS PERSONALIZED RECOMMENDATIONS, recommendationsEngineEnabled, Leonardo, Personalized Learning Recommendations are only available when integrated with BizX, 1808, b1808, recommendationsEngineEnabled=true , KBA , LOD-SF-LMS-ADM , Admin Tools , Product Enhancement


SAP SuccessFactors Learning 1808