SAP Knowledge Base Article - Public

2688740 - PCMPortal OData Service is not Available in OData Service Explorer

Symptom

You want to implement Partner Channel Management for your client and noticed that the standard application PCMPortal OData Services are currently unavailable in OData Service Explorer.

Instead C4CODataAPI OData Service is available in the OData Service Explorer which is extendable.

Resolution

Here are few queries with respect to PCMPortal and C4CODaraAPI OData Services:

Question 1. Should the PCMPortal OData Service be used for Implementation Partner Channel Management?

Answer: You cannot use PCMPortal service for Implementation Partner Channel Management. PCMPortal Odata Service was created as a template service for the template PCM Portal Solution, you should use C4CODataAPI  Odata Service.

 

Question 2. What is the difference between PCMPortal and C4CODataAPI OData Services?

Answer: PCMPortal API was created as a template solution, it is very restrictive in terms of features. C4CODataAPI is the service which should be considered in this case.

 

Question 3. PCMPortal OData Service is a bridged version of C4CODataAPI  OData Service, is it possible to add the custom fields to the service the way custom fields are added to PCMPortal OData Service?

Answer: Extension fields are added to C4CODataAPI  OData Service, these are not added to PCMPortal OData Service automatically.

 

Question 4. Are there any automatic Access Restrictions for partner users for  C4CODataAPI OData Service?

Answer: Access Restriction works for C4CODataAPI OData Service same as that for a normal Business User which is based on Business Roles.

Keywords

PCMPortal and C4COData API OData Services , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem

Product

SAP Cloud for Customer all versions