SAP Knowledge Base Article - Public

2687419 - Cannot search for an item in catalog - LMS


Item not found in the catalog. Item is added in the catalog and catalog is available for the user.


Successfactors Learning Management System (LMS) - All Versions

Reproducing the Issue

 Browse item in the catalog and no results found will appear.


The SKU associated to the item needs to be displayed in the catalog


1. Check the SKU on the item record. If SKU is not showing, make sure to add this on the record configuration by going to System Admin> Configuration> System Configuration> Item.

2. Commerce> Master Inventory.

3. Enter the SKU #> Edit.

4. Enable "Display in Catalog".


See Also

 2186608 - Item not appearing in User catalog search


catalog search; cannot find item; SKU; display in catalog , KBA , LOD-SF-LMS-CAT , LMS Catalog , Problem


SAP SuccessFactors HCM Core 1805