SAP Knowledge Base Article - Public

2687324 - Linkedin Not Working for Service Scenario

Symptom

You are unable to integrate LinkedIn with any Service Scenario (e.g Tickets).

Environment

SAP Cloud for Customer

Resolution

LinkedIn is not yet supported for Service scenarios just for Sales scenarios (LlinkedIn stories).

Keywords

Linkedin; Service; Sales; , KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Cloud for Customer add-ins all versions