SAP Knowledge Base Article - Public

2687261 - Realignment Run Does Not Assign Territory with Territory Rules Split Functionality Enabled

Symptom

Realignment run does not assign territory with territory rules split functionality enabled.

Environment

SAP Cloud for Customer

Cause

One of the buckets if rules is using an extension field that has been deleted from the system as condition. This causes the realignment run to fail when trying to determine the territories for this specific bucket of rules.

Resolution

You need to remove the extension field from the conditions of the territory rules.

  1. Go to the Sales work center.
  2. Go to the Realignment Runs view.
  3. Click on Maintain Territory Rules.
  4. Open the affected bucket of rules.
  5. Press Adapt Columns.
  6. Remove the extension field as condition.

Keywords

 Realignment Run, Split Rules, Territory , KBA , LOD-CRM-TM , Territory Management , How To

Product

SAP Cloud for Customer add-ins all versions