When a job requisition reaches its expiration date, there is no "Requisition Posting Expiration Upcoming" notification email being sent to the recruiter/recipients, although the trigger is configured to be sent when a job requisition has one or more postings within 1 day of expiration.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to Recruiting
- Select an open requisition > click on "Job Posting"
- Modify the Posting end date on any of the postings to be tomorrow, or make a new job posting which ends today/tomorrow.
- Check Recruiter's email and see that no notification is received
The "Requisition Posting Expiration Upcoming" notification needs to be rebooted.
Please disable this trigger > then save
Then, Enable it again using an admin user who is active and will not expire. Please note that when a user becomes inactive the job will start to fail.
See the following KBA regarding how to configure the notification:
Requisition Posting Expiration Upcoming, job posting, posting expiration, posting end date , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem