- You try to create an incident under SFSF instance and see no product description
- You want to report an incident under cloud tenant and see wrong product description
- No product description for 000000000xxxxxxxxx
- SAP ONE Support Launchpad
Reproducing the Issue
You are about to open an incident. You choose a SFSF/cloud installation. You choose SFSF instance, but you see no product description.
There is a known issue. Our development team is aware of the problem and will provide a fix with the next delivery.
KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , Problem