SAP Knowledge Base Article - Public

2687061 - Helptext configured on "multiattachmentselection" fields throws an application error .

Symptom

Recruiting user is trying to generate offer approval for candidate. Under  offer approval, when the user clicks on the “?” icon for the help text he is getting an application error .

errorId=cb18801c-5d41-4ffa-8e96-dba24be79e07

fingerprint=0219fb51180137abc7dafc1b9915f30b83ec9c59

Reproducing the Issue

 After clicking on “?” icon for offer approval fields, the system throws an application error.

Cause

This is due to configuration issue.

In the Offer approval template the field type for which "help text" feature is configured is a "multiattachmentselection" field.

Resolution

Helptext feature is not supported in "multiattachmentselection" type field .

The field type needs to be  changed and "helptext" can be configured again .

Keywords

KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

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