SAP Knowledge Base Article - Public

2686649 - UTM: 'File Not Available for Download'

Symptom

You see a message 'File not available for download' when trying to download transport object data from the UI.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work centre.
  2. Go to the Transport Management view.
  3. Open a transport request.
  4. Go to the Transport Content facet.
  5. Click an attachment in the list to download the XML.
  6. The message will appear.

'File not available for download.

Cause

You have a pop-up blocker enabled for your browser.

Resolution

Open you browser settings and turn off the pop-up blocker for your tenant.

This will be addressed and corrected in subsequent time.

Keywords

pop-up, URL, Attachment, XML, Download, UTM , KBA , transport , utm , pop-up , download , LOD-LE-UTM , Unified Transport Management , Bug Filed

Product

SAP Cloud for Customer add-ins all versions