SAP Knowledge Base Article - Public

2686357 - JPB Maximum Character Limit - Job Profile Builder

Symptom

Job Profile description resulted to an error "Field undefined in US English is exceeding its max length;"

All images are from demo instance

Environment

SuccessFactors - Job Profile Builder

Reproducing the Issue

From Admin Center, type in the Tool Search "Manage Job Profile". Select a Job Profile, Job Roles, ect.

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Edit Job Profile description and paste the content in it. An error "Field undefined in US English is exceeding its max length;" is displayed.

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Resolution

The different sections available on Job Profile sections available on Job Profile has maximum length of 4000 bytes from the database side (the data stored can't go beyond 4000 bytes). So we have following scenarios when we face this issue:

Although customer inputted "abc" and we try to count only 3 characters in this case. But since these sections are HTML, formatted sections were stored the same data as <p>abc</p>, which is more than 3 characters. So eventually, maximum number of characters stored can be 3992 characters.

Keywords

KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core 1805