SAP Knowledge Base Article - Public

2686346 - Out of Scope - Creation and Configuration of Existing Export Jobs in the Back-End - Onboarding [Implementation Request]

Symptom

This article provides information on why creating and editing existing export jobs in the back-end is out of scope for SAP SuccessFactors Cloud Product Support.

Environment

SAP SuccessFactors Onboarding

Resolution

For Customers

Creating and editing existing export jobs are done via back-end and it needs to be done by SAP Certified Partner or Professional Services/Consulting. To engage with them, refer to KBA: 2279979. Also, kindly refer to KBA 2686368 to understand what are request that is considered as implementation or consulting.

For Partners

Please refer to SAP SuccessFactors Implementation Guide: Create a Standard Export; If you are still facing some problems related to configuration, kindly visit SAP SuccessFactors Partner Delivery Community.

See Also

Related KBAs:

How To

  • 2377635 - How To - Add Standard or Custom Key in Standard Export Tag - Onboarding [Import & Export]
  • 2686902 - How To - Change the Order of Standard Export - Onboarding [Import & Export]
  • 2279979 - How To - Engage with SAP Certified Partner or Professional Services/Consulting - Onboarding [General Knowledge]

Missing Functionality

  • 2686881 - Missing Functionality - Audit Trail of Standard and Custom New Hire Export - Onboarding [Import & Export]

Information

  • 2686368 - Information - What is Considered an Implementation or Consulting Request? - Onboarding [General Knowledge]

Related Articles:

Keywords

  • SAP SuccessFactors
  • Onboarding
  • Out of Scope
  • Implementation Request
  • Consulting Request
  • Configuration Change
  • Partner, Professional Services, Consultant
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Product

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