SAP Knowledge Base Article - Public

2686306 - Job Marketing - Error Loading RMK Marketing Tab

Symptom

When clicking on Market Job, we get the error "Error Loading RMK Marketing Tab".

Environment

SuccessFactors Recruiting Management - All Versions

SuccessFactors Recruiting Marketing - All Versions

Reproducing the Issue

1. On the SuccessFactors instance, click on Recruiting tab

2. Position the mouse over a job requisition

3. Click on Market Job

4. You will get the following error: "Error Loading RMK Marketing Tab"

Cause

There are two possible causes for this issue:

  • The SuccessFactors instance is not linked to an RMK instance
  • The Recruiting Marketing Settings and the Recruiting Marketing Data Center URL is not set correctly on Provisioning 

Resolution

For both causes it is necessary to contact an Implementation Partner or Professional Services Consultant in order to review the settings on the integration between RCM and RMK.

Keywords

Error Loading RMK Marketing Tab Market Job , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions