SAP Knowledge Base Article - Public

2686295 - Intermittent Error message when searching for an Employee - "Assertion failed: SFOverlayMgr: Overlay not found for css"

Symptom

An error pops up when you search for an Employee in People Search:

Screen Shot of Issue.png

Environment

Platform

Reproducing the Issue

1. Search for an employee from People Search

2. Select any user from results.

3. An Error message pops up: "Assertion failed: SFOverlayMgr: Overlay not found for css"

4. Select "Okay" button again and you will be redirected to the Employee's profile.

Resolution

Please standby for further updates from this article, this is currently being investigated by our developers.

Keywords

Assertion failed: SFOverlayMgr: Overlay not found for css Error message People search Error message Employee search Pop up error message People search UI-8804 UI-16819 , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HCM Suite 1808

Attachments

Screen Shot of Issue.png