SAP Knowledge Base Article - Public

2686009 - Payer/Payee Information is Not Shown in Payment Allocation Posting

Symptom

You have allocated Payment  to GL Account in Payment AllocationID 456(456 here refers to Payment Allocation ID) and have mentioned Payer/Payee as 123(123 here refers to Payer/Payee) and you are unable to see Payer/Payee details in the Payment Allocation Journal Entry.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management Work center.
  2. Go to the Payment Allocation view.
  3. Show All Payment Allocation and Find Payment Allocation.
  4. Go to Allocation to GL Account tab

You could see that the GL Account and Payee/Payer details are maintained and Choose post.

The Journal Entry which gets created does not show Payer/Payee details.

Cause

You can check the Payee/Payer details in Payment Allocation Journal Entry by using Personalization.

Resolution

You can follow the below steps:

  1. Go to the Payment Management Work center.
  2. Go to the Payment Allocation view.
  3. Show Posted Payment Allocations and Find the Payment Allocation 456(456 here refers to Payment AllocationID).
  4. Choose the Payment Allocation and Navigate to Document flow.
  5. Choose the icon for Journal entry for Payment Allocation in Document flow.
  6. In the Journal Entry Screen,Start Personalization mode.
  7. Go to Line items table and check the Checkbox against Debtor ID and Debtor Name.
  8. Choose Save.

You will be able to see Payee/Payer details in Journal Entry Line items.

Keywords

"Payee/Payer" "Payment Allocation" "Allocation to GL Account" , KBA , payer/payee , debtor id , creditor id , allocation to g/l account , AP-PAY , Payment Processing , Problem

Product

SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811