SAP Knowledge Base Article - Public

2685865 - Evaluation Survey is blank

Symptom

When launching a survey, User do not see any questions

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to Users Learning Plan;
  2. Start Survey;
  3. The survey is shown blank.

Cause

The survey resource type of all pages from the questionnaire survey are all instructor.

Resolution

When a survey for an item without instructors has a page with Resource Type Instructor, these questions won't be presented to the Users.

Keywords

Questionnaire Survey, Instructor, Resource Type, Blank, Empty, No questions, Start , KBA , LOD-SF-LMS-EVA , LMS Surveys , Problem

Product

SAP SuccessFactors Learning all versions