SAP Knowledge Base Article - Public

2685397 - Some employees are missing in Person Context - Advanced Reporting

Symptom

Some employees are missing in Person List, under Person Context Selector.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Go to ORD
  2. Create a report in Advanced Reporting
  3. Go to People Context
  4. Under Select Options > Person
  5. Click on Logged In User
  6. Search for a specific user
  7. The user is not found in the list

    Screenshot1.JPG

    Screenshot2.JPG

Cause

A specific user is located inside a hierarchy of the direct managers.

Resolution

  1. Search for the managers of the user's in place, or it's hierarchy.
  2. Click the drop down arrow of under the manager name, until you find the specific user.
    Screenshot3.JPG

See Also

2494584 - A specific user in the organization is unable to get records in the query while applying Person Context filter - Advanced Reporting

Keywords

ORD Advanced Reporting Employees Missing Person Context Analytics Person List , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , How To

Product

SAP SuccessFactors Workforce Analytics all versions